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Apr 21

axs ticket refund insurance

Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). How do I get my . Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Feb 17. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. For more information, please see our If the event is cancelled, we'll issue you a refund automatically to the original payment card. AXS Form - Ticket Refund Protection Its for one of the Hyde Park British Summer Time concerts. Supporting documents are preferred in English. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. Don't buy: why paying extra for some ticket insurance is - Which? Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. 4 days ago. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! and now it says "refund pending". Our helpline number is 1-888-929-7849. Privacy Policy Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Disabled seating is incredible on all levels of the arena. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. T&Cs may apply.'. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. It may take up to 30 days before we are able to review your claim. Refund Policy | AXS Supplements We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Front row or on the aisle? '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. ugh I am raaaaaging. Shipping information, if any, is provided at checkout. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. By browsing this website, you consent to the use of cookies. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Occasionally, we may require that the physical ticket is sent to us. How do I cancel Event Ticket Protector Insurance? - Ticketmaster We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Cookie Notice All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. I would like a refund for a cancelled/rescheduled - AXS Help Centre And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. So please be as cautious as possible when going through AXS. This content may be old or outdated. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. We make no representations or warranties about the quality of your watching experience or your display. If the event is rescheduled, we'll advise what options are available to you. Click Close and Add Documents to go back and add them now. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. Official Tickets and Your Source for Live Entertainment | AXS.com This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Events may be postponed or canceled for a variety of reasons. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). has anyone ever gotten a successful refund on an axs ticket? You may also be linked to a third-party site, which is not affiliated with our Service. Uber Insurance Card Or Enrollment Form - All Insurance FAQ The event was cancelled/postponed, how do I get a refund? - AXS Help Centre AXS | Reviews | Better Business Bureau Profile I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. We also give them access to 24/7, multilingual . Holder covenants not to sue any of Releasees for use of Personage as provided herein. Date on which medical attention was first sought for illness/injury? Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. All attendees must conduct themselves properly at an event. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. Price and availability of any ticket, product or service on the Service are subject to change without notice. If you bought tickets online or over the phone, you won't need to do a thing. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. Can I get my money back for cancelled or postponed events? I bought these from AXS . AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. How can I make a claim for my Ticket Insurance? - AXS Help Centre If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Thanks for signing up for the event guide! Yes - If customer is prevented from attending because of a government mandate, this is covered. A per-order delivery fee may also be assessed, depending on the delivery method. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Spent most of yesterday trying for the new show tickets. (United Kingdom) ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Why you might ask? In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. IP: 141.94.161.174 If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). 36. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. can reveal. Unless otherwise stated as part of the purchase, any primary tickets (i.e. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. They will pursue AXS who in turn, will keep your money. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Are you looking for comprehensive cover for Covid cancellations? The site owner may have set restrictions that prevent you from accessing the site. But with Event Ticket Protector, they won't need to worry. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Your ability and/or right to transfer or resell tickets may vary. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Reply from AXS UK. AXS.com Reviews | Read Customer Service Reviews of axs.co.uk - Trustpilot Plans can . If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets.

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axs ticket refund insurance