what is a junior ticket ticketek

Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Where can I find my AFL Membership number? If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. Choose the best delivery option that suits you. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. "The @Ticketek _AU app has crashed - right before Ed Sheeran. I've been invited to purchase held seats by my friend, how many seats can I purchase? SuperJuniorIndonesia on Twitter: "RT @MONSTERGRP: [Notice] @henrylau89 When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. Gift Vouchers can be purchased for specific events when available. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. How do I subscribe to receive My Ticketek emails and/or SMS? Your confirmation email will include all of your delivery details, plus your customer information. Tap the trash can at the top right of the event pass to shred the event pass. Can held seats be purchased through any other channels? Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. When can I request a refund if I have purchased Refundable tickets? What is my online AFL Membership account? There are over 20 circumstances you may request a refund. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Enter the required information in the fields provided. I ordered a lanyard with my ticket purchase, when will this arrive? Safe, Fast and Verified If you purchased online or through our call centre please contact Customer Service for further assistance. Will I see personalised content on the mobile site? Yes, if you don't log in you will see a selection of national events. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. All rights reserved. How do I add my mobile tickets to the Ticket Wallet? The term including when used in these Terms and Conditions is not a term of limitation. Your barcode will be on the first page that opens (the homepage). Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family The website only allows one invitee from a group to purchase at a time. Gift Vouchers can also come in pdf format, which can be printed. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? Venue/City Box Office - collect tickets when you arrive in New Zealand. 2 0 obj Will I be notified of event / gate changes? If you're not signed in already, you'll be asked to sign in (or register) now. How will I know when my content is personalised? Yes, you are able to use multiple Ticketek Gift Vouchers. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. What happens if my tickets do not arrive in time? Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. Do I need to add to Passbook to gain entry into the venue? Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. If you have an issue with tickets purchased through an unofficial agency please return to the point . Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. You can log in with your email address and password to access member only content. You can find information on how to access your Mobile Membership through the AFL Live App here. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Some events have more than one price type. The Payment Form will display detailed information on your ticket purchase. Can I forward my Mobile Ticket to a friend? You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. Can I sell Child/Junior or Concession tickets on Ticketek Marketplace Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. The email account that the message has been sent to is closed. Ticketek may charge a reasonable fee for the replacement of tickets. Your ultimate 2023 access | AFL Membership AFL Memberships for the 2023 Toyota AFL Premiership Season are on-sale now. When purchasing tickets for a particular event you may be limited to a specified number of tickets. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Members who renew their membership prior to January 29th will receive their cards in February before the season starts. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Am I able to 'top up' my Ticketek Voucher with more credit? AFL Membership will provide match-specific information about the ticket redemption process prior to each game. Find out more about. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. Promoters sometimes request that a number of tickets be held for promotional purposes. Postponed and Cancelled Events. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. Hello fresh has an offer on Ticketek, which is a scam don't click it . Terms & Conditions of Sale | Ticketek Australia Why is there a time limit when I buy tickets? You will get an error message if you enter the Voucher ID incorrectly. How do I access Accessible seating tickets? Proof of purchase may be required for any refund or exchange. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. My Ticketek Ticket Delivery. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? To access General Admission seating, members can either scan their membership card upon entry or scan the ticket loaded on the AFL Membership app. The MCG does apply an additional transaction fee. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; Accept the Ts&Cs and "Submit" 9. If you would like your event to be one of these, we would love to hear from you. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. For more detailed instructions on reserving a seat, please see our help page here. By clicking this link, a web page will be displayed containing your ticket. I am traveling the country and have a New Zealand address but my billing address is overseas. If this does not answer your queries, our friendly team will be happy to assist. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . FAQs | NZC With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. I had the opportunity to study abroad in Australia during the summer of my Junior year. Their customer service to follow up and right the problems is poor. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre Please wait a few seconds for it to load. Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. For more information on requesting a physical card please see here, and for more information on Mobile Membership please see here. Refer to specific details at each venue regarding accessing the stadium/park. Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Seating/Section FAQs - Ticketek Australia My tickets have not arrived after a reasonable amount of time, what do I do? The app is built for the iPhone, although it will run on an iPad at iPhone resolution. There are three delivery options: Note that for general admission events, tickets can not be replaced. Ticketek: A global leader in ticketing and technology. How do I purchase a Ticketek Gift Voucher? The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Discover New Events. Once you renew/join as an AFL Member, your club of choice will be notified and they will send your merchandise pack. 13+ - Adult Ticket. If you have purchased concession tickets, you are also required to present a valid concession card. An Ed Sheeran fan shared a screenshot of their Ticketek message. For security purposes, you must still enter your password when purchasing or updating your account details. The app also uses your location to alert you of events currently being held at specific venues. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. You will receive an Order Confirmation via email immediately. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. If there is no connectivity at the venue, can Passbook tickets still be accessed? They will be assigned the next two seats along (next to Invitee A). https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf The example above is for an adult barcode. When you book online you cannot choose the location of your seat. Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. CONCESSION & JUNIOR POLICIES Concession Policy A person must have the appropriate form of concession to purchase a concession ticket. Visit the Ticketek Groups page for more information. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. 2022 AFL Ticketing Information | Adelaide Football Club Tour dates Ticketek is selling for the following venues only. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. to then often have to go to their desk at the venue to follow up the issues. Don't forget to bring your ezyTicket to the event. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. All members will have access to buy at the same time. Concession and Children's ticket entitlements vary from event to event. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Tickets can be purchased via our website here, or over the phone on 1300 722 515. How do I request a refund if I have purchased Refundable tickets? For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. Upgrading Member Access via Ticketek (AFL) - Collingwood FC you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. Once tickets are added to Passbook, simply open the Apple Passbook app. Request details from Ticketek when booking your ticket. We liaise closely with event organisers on matters related to ticket scalping. What does General Admission (GA) mean? Change My Location No, there will not be a priority system in place for AFL Members dining in 2023. At this time Ticketek NZ cannot post tickets overseas. One fan said 'thousands' of people were left queuing outside the venue desperately trying to . General This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. ezyTicket - your ticket is emailed to you in PDF format. Held seats are sold on a first-in basis. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . FAQ allblacks.com When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). Guest passes range in price depending on where the seat is located, with junior and concession guest passes available for purchase. Your barcode number can also be found via your online account here. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Is there anything special I need to do when I get to the venue to scan my mobile? Make sure the backlight on your phone is set nice and bright. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. If I received an invite, does Ticketek store my contact details? The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". What happens if I forget my phone or my battery dies at the venue? If you need to contact us, you can do so via membership@afl.com.au or 1300 722 515. stream We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Sell tickets directly from your Ticketek Account. Ensure your contact and personal details are correct. Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Staff are amazing under the circumstances," a third said. Can I sell tickets using online auction sites like eBay? As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. The user will not be able to view the ticket. Some events may have a Family ticket which includes 1 Adult and 1 Junior. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. To purchase more than one set of tickets to multiple events, click on the. What are the different types of Ticketek Gift Vouchers? Who is entitled to a concession or child ticket? When tickets are no longer available the event will be displayed as Allocation Exhausted.". Where do I redeem my Ticketek Gift Voucher? chevron_left. How do I redeem my Ticketek Gift Voucher? My Ticketek Gift Voucher has no Voucher ID? Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Can I buy tickets if I am based overseas? Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Member Ticket Redemption Information | Adelaide Football Club Ed Sheeran fans left furious as ticket chaos leaves thousands stranded If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. General Terms and Conditions Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. Invitee A changes their mind and does not proceed with their purchase. Systems are in place at every venue to ensure that each ticket barcode can only be used once. Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. What does Ticketek do to prevent scalping? Can I use more than one Ticketek Gift Voucher in the same transaction? What happens if my phone is out of battery or my network coverage is low when I get to the venue? Ticketek's Group Bookingscan help you plan your next excursion. What if a show is cancelled or postponed? On arrival, simply present your mobile ticket for scanning to gain entry as usual. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. The original expiry date still applies to any balance remaining on your voucher. You now have the option to have your sign in details remembered for your next visit. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Why does the app ask to use your current location the first time it's opened? You might find the following websites helpful if you want more information about ticket scalping: The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. No. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. No, you can continue to use your mobile ticket. Placing seats on hold and redeeming them is limited to online transactions only. Will the Mobile Ticket scanners at venues work through phone covers? Guest passes are subject to availability, and information on guest pass availability can be found on our website here. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek.

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